路由# 321076470

发送 money fast with Zelle®

Available in Patelco在线 and the Patelco 手机应用程序.

发送, receive or request money with Zelle®

无论你是要凑钱买生日礼物还是分摊外卖费用,泽尔® is a convenient way to send, receive or request money with family and friends — typically within minutes.1

Using just an email address or U.S. 手机号码,你可以给几乎任何你认识的人汇款,不管他们的银行在哪里.2

Banking on your schedule

使用Zelle® to send or receive money on the go, create a Patelco在线™ account or download the Patelco 手机应用程序.

为什么使用Zelle®?

快: 发送 money to family or friends, typically within minutes.1

它是安全的: 你的钱是直接在银行账户之间发送的——没有账户细节是共享的.

很简单: No need to download another app. 发送 or receive money for free with Zelle® in the Patelco 手机应用程序.

Getting started with Zelle®

Learn how you can use the Patelco 手机应用程序 to send money with Zelle®.

    Zelle® 是快速的, 安全简便的方式发送和接收钱与朋友和家人,而不必离开你的Patelco移动应用程序. So, whether you're splitting the 成本 of the takeout bill, chipping in for groceries or paying half of the rent, Zelle® 可以在几分钟内将钱从你的Patelco账户直接汇到他们的账户.
    Getting started is easy. All you need is your email address or a US mobile phone number to enroll. Simply open the Patelco app and tap on "send money with Zelle®.然后选择“发送”,输入您想要汇款的受信任的人的电话号码或电子邮件地址, type in the amount you want to send, review the details and you're good to go.
    So the next time you need to pay the dog walker, send birthday money to a loved one or pay back a friend for coffee, 给Zelle® 一试.

How to enroll with Zelle®

  1. Download and open the Patelco 手机应用程序
  2. Sign in and select 更多的 (or the three lines) then select 发送 Money with Zelle®
  3. Agree to the terms
  4. Enter your email or US mobile phone number
How to send money with Zelle®
  1. Open the Patelco 手机应用程序
  2. Select 更多的 (or the three lines) then 转移 & 支付,然后 Zelle®
  3. Select 发送
  4. Add a trusted person to How to send money with Zelle®
  5. 输入金额 and select your funding account
  6. Review and include a message if you like,然后 tap 发送

How to receive money with Zelle®

  1. Open the Patelco 手机应用程序
  2. Select 更多的 (or the three lines) then select 转移 & 支付,然后 Zelle®
  3. Select 请求
  4. Add a trusted person to request money 从
  5. 输入金额
  6. Include a message if you like,然后 tap 请求

Easily find friends who use Zelle®

在这个简短的演示中,我们将向您展示如何使用Zelle快速向朋友或家人汇款® QR Codes and ready contacts.

Frequently asked questions about Zelle®

  • Zelle® 会员在几分钟内发送,接收或请求家人和朋友的钱是一种简单的方法吗.1 It’s free to use within Patelco在线 and the Patelco 手机应用程序.
     
    With just an email address or US 手机号码,你可以给几乎任何你认识的人汇款,不管他们的银行在哪里.1

    很容易! Zelle® is already available in the Patelco 手机应用程序 and Patelco在线.

    1. Log in to Patelco在线 or the 手机应用程序 using your existing online banking 用户ID and password.
    2. In Patelco在线, hover over 转移 & 支付 in the main menu. Select Zelle®. In the 手机应用程序, select 更多的 (or the three lines),然后选择 转移 & 支付,然后 Zelle® and follow the steps to enroll.

     
    You can enroll with your US mobile phone or email address. (You must be 18 or older to enroll.)
     
    注意:您输入的电话号码或电子邮件地址需要与您的网上银行资料相匹配. 您可以通过访问Patelco在线的设置部分来更新您的个人资料 or the 手机应用程序.

    For your security, 我们限制交易次数和您可以在任何24小时和30天内发送给收件人的美元金额. T在这里 is no limit on the amount of money you can receive using Zelle®.
     
    In Patelco在线 or the 手机应用程序, 您可以选择限制旁边的问题图标,以查看剩余可用的每日限制.

    T在这里 is no fee to use Zelle® within our 手机应用程序 or Patelco在线. 有时, 如果你注册了你的美国手机号码,你可能会收到短信通知. Your wireless provider may charge you per text message, so check your wireless plan before using the service.

    是的. If you’re an existing Zelle® 用户和你想继续接收和发送钱在你的其他银行或信用合作社, 您应该使用不同的美国手机号码或电子邮件地址注册Zelle® 在Patelco. For instance, if you already use Zelle® 在其他机构使用你的电子邮件地址,你可以注册Zelle® 在Patelco using your US mobile number. If you only want to use Zelle® with Patelco, and you’re already enrolled with Zelle® at another bank, when you enroll with Zelle® 在Patelco,您可以选择从该银行转账您现有的手机号码或电子邮件.

    是的. Members must be 18 or older to use Zelle®.

    When you enroll with Zelle® 通过Patelco, 你的名字, the name of your bank (or credit union), and the email address or US mobile number you enrolled is shared with Zelle®. No sensitive account details are ever shared.
     
    当有人把钱寄到你注册的电子邮件地址或美国手机号码时,Zelle® 在其目录中查找电子邮件地址或手机号码,并通知Patelco收到的付款. Patelco then directs the payment into your checking or savings account, all while keeping your sensitive account details private.

    You can use Zelle® to send money gifts or your share of expenses to family, friends and other people you are familiar with, such as your personal trainer, babysitter or neighbor.1
     
    由于钱可以在几分钟内直接从你的银行账户转到另一个人的银行账户,1 Zelle® should only be used to send money to people you know and trust. 如果你不认识的人让你把钱寄给他们,以便将来收到特定的东西, Zelle® may not be the best option.
     
    Neither Patelco nor Zelle® offers a protection program for any authorized payments made with Zelle®; for example, if you send money with Zelle® 但没有收到你支付的项目,或者如果项目不是你所期望的.

    定期储蓄,支票和货币市场(非ira)账户可以使用Zelle®. At Patelco, business and corporate accounts are not eligible to use Zelle® 在Patelco,因为它是用来收发家人或朋友的钱. Funds must be available in the account in order to send money with Zelle®.

    Keeping your money and information safe is a top priority. When you use Zelle® within our 手机应用程序 or in online banking, 我们使用同样的技术来保护您的信用合作社账户的安全. Remember, your Zelle® recipients won’t see your account number, and you won’t see theirs. 作为一个提醒,确保你只把钱寄给你认识和信任的人,以避免诈骗.

    In order to use Zelle® , both the sender’s and recipient’s bank accounts must be based in the US.

    To send money using Zelle®, log in to the Patelco 手机应用程序 and select 更多的 (or the three lines),然后 go to 转移 & 支付然后是Zelle®. 招收ment is required.

    1. 选择发送并添加您信任的收件人的电子邮件地址或美国移动电话号码(您也可以允许访问您的电话联系人来查找已经使用Zelle的朋友®) Learn how in this short and 互动演示.
    2. Enter the dollar amount you’d like to send. You can add an optional note as well.
    3. Review the information and tap 发送. In most cases, the money is available to your recipient in minutes.1

    You should only send money to friends, family and others you know and trust. 您可以找到哪些朋友正在使用Zelle®允许访问您的联系人. Those that are already registered will have the Zelle® Z next to their name. 因为钱会在几分钟内从你的帕特尔科银行账户直接转到另一个人的银行账户1, it’s important to only send money to people you know, and always ensure you’ve used the correct email address or US mobile number.
     
    收钱, share your personalized QR code (Under 请求, select view my QR code), 你的注册电子邮件地址或美国手机号码与朋友或家人联系,让他们用Zelle给你汇款®.

    发送ing money with Zelle® is similar to using cash. Before sending money, 确保收信人的太阳集团平台是正确的,并且收信人是你认识并信任的人. Neither Patelco nor Zelle® offers a protection program for any authorized payments made with Zelle® for example, if you send money with Zelle® 但是没有收到你所支付的物品,或者物品不像你所期望的那样.
     
    If you sent money to the wrong person, we recommend contacting the recipient and requesting the money be returned. If you aren’t able to get your money back, please call us at 800.358.8228 so we can help you.

    你可以找到一个完整的参与银行和信用合作社的名单,Zelle® 在这里. 如果这个人的银行不在名单上,没关系——他们仍然可以注册Zelle®. The list of participating financial institutions is always growing, and your recipient can still use Zelle® by downloading the Zelle® app for Android and iOS.
     
    To enroll with the Zelle® 应用程序,你的收件人将输入他们的基本联系信息,电子邮件地址,美国.S. mobile number, and a Visa® 或万事达卡® debit card with a U.S.-based account (does not include U.S. 领土). Zelle® 不接受与国际存款账户相关的信用卡或借记卡.

    如果你汇款的人还没有在Zelle注册,你可以取消付款®. 检查是否由于收款人尚未登记而导致付款仍未结清, you can go to your activity page, choose the payment you want to cancel, 然后选择 取消 This 支付ment.
     
    If the person you sent money to has already enrolled with Zelle®, the money is sent directly to their bank account and cannot be canceled. This is why it’s important to only send money to people you trust, 汇款时要确保你使用了正确的电子邮件地址或美国手机号码.
     
    If you sent money to the wrong person, we recommend contacting the recipient and requesting the money back. If you aren’t able to get your money back, please call us at 800.358.8228 so we can try to help you.

    To request money using Zelle®Patelco在线, 从 the main menu hover over 转移 & 支付,然后选择 Zelle®. In the 手机应用程序, select 更多的 (or the three lines),然后选择 Zelle®.

    1. 利用 请求 然后选择 the individual 从 whom you ‘d like to request money.
    2. Enter the dollar amount you ‘d like to request. You can also include an optional note.
    3. Review the details and select 请求.2

    If you’ve already enrolled with Zelle®: you do not need to take any further action. 这些钱通常会在几分钟内直接进入你的银行或信用合作社账户1. 您将通过短信或电子邮件收到通知,告知您汇款已发送给您.
     
    If you’re not enrolled with Zelle®:
     
    You will receive an email or text notifying you that money was sent to you. 查看此消息,然后选择您收到的付款通知中的链接.
    Select Patelco as your financial institution.
     
    按照页面上提供的说明进行注册并收到付款. You should enroll with Zelle® 使用您收到通知的电子邮件地址或美国手机号码,以确保您收到您的钱.

    是的. If you need to edit a contact, use the 设置 Zelle内标签®. To access the 设置 tab, log in to the Patelco 手机应用程序 and go to 发送 Money with Zelle®. In Patelco在线 go to the main menu and select 转移 & 支付,然后 发送 Money with Zelle®. 选择 设置 按TAB键,然后 联系人. 选择 name of the contact you want to edit then select 保存.

    For assistance, visit our 欺诈中心 and follow the steps provided.

支付 it safe with Zelle®

Remember to only use Zelle® to pay people you already know, like your roommate or your hair stylist. If you see suspicious activity, reach out to us immediately.

1 US checking or savings account required to use Zelle®. Transactions between enrolled users typically occur in minutes.

2 支付ment requests to persons not already enrolled with Zelle® must be sent to an email address.
  Zelle® 和Zelle®相关标志由预警服务有限责任公司全资拥有,并在许可下使用.
  Zelle® terms and conditions.

比较

向上箭头键